Internet providers beyond Rogers and Bell

Internet providers in Toronto go beyond Rogers and Bell. As it turns out, there's a wealth of smaller options: A quick search on Canadian ISP reveals that there are no less than 119 internet service providers serving the Toronto area. To get your search off to a good start, I've rounded up some of the most-recommended internet service providers currently providing Toronto with a steady stream of cat videos.
Here are my picks for the top alternative internet service providers in Toronto.
A favourite of nerds across Ontario, Teksavvy offers a healthy mix of over a dozen cable and DSL plans, backed up by pleasant customer service; you're likely to find a package that fits your usage needs and budget. Heavy users can avail themselves of unlimited 50Mbps (megabits per second) DSL for $84.99 a month. (In case you're nostalgic for those weird boing-ing noises coming out of your modem, they also offer dial-up for $7.99 a month. ...Really.)
The largest alternative telecom in Canada, Primus offers a variety of wireless services (including phone and VoIP) in addition to a handful of DSL packages. Shoppers beware: available speeds rely heavily on the neighbourhood. For example, while some areas can get up to 50Mbps plans, my Danforth neighbourhood is locked into 7Mbps at $42.95 a month, which doesn't impress terribly.
Contact is clearly trying to court a young, budget-conscious demo - their website looks like it should be for some kind of women-oriented gym. They promise "the best bang for your buck," with a variety of DSL plans at 6Mbps, 15Mbps and 25Mbps speeds - their biggest plan offers 500GB of bandwidth at 25Mbps for a frankly insane $34.95 a month. The secret to their pricing: They ask folks to pay extra for their ContactCare tech support.
Start offers cable, lower-speed DSL, and higher-speed FTTN connections. (For the uninitiated, FTTN is a DSL connection that offers a shorter connection between your home and the fibre network, in an effort to offer a more reliable signal.) Add $15 a month to cable plans or $10 a month for DSL plans to get unlimited data. (Except for the 150Mbps cable plan, which already gives you 400GB of bandwidth. You can just suck that one up.)
Electronic Box
This Quebecois company just set up shop in Ontario (as evidenced by the site's somewhat-rickety translation). But for some, their services just might be parfait. Their biggest cable plan is a whopping 1,000GB of bandwidth at 30Mbps at a dirt-cheap $29.95 (for the first six months ... after that, it nearly doubles). While their DSL plans tap out at 250GB of monthly bandwidth, they all come with unlimited downloads from 2am to 2pm regardless of tier, meaning you can still binge-download on a budget.
This Toronto-based media company makes Android-based TV its bread and butter, offering set-top video boxes that mix TV channels with access to extra Internet-delivered content. They're also an ISP, offering two unlimited cable plans at 30Mbps ($49.95) and 60Mbps ($64.95) download speeds.
Operating in Ontario, Quebec, Alberta and B.C., this telecom (which owns several smaller offshoots, including Acanac) lets you take your pick of cable, DSL, and FTTN connections. A selling point: All of their packages - from an entry-level 6Mbps DSL package ($36.95) to 60Mbps cable - offer unlimited downloads.

Are internet service providers keeping tabs on your browsing?

The Toronto Star contacted Bell, Rogers and TekSavvy to see what kind of information the companies keep about the websites their customers visit

What does your internet service providers know about your internet browsing habits?
The Toronto Star contacted three popular internet service providers (ISPs) in Toronto — Bell, Rogers and TekSavvy — to see what kind of information the companies keep that can track the websites their customers visit.
But first, some background. Customers are assigned a new IP address, or Internet Protocol address, whenever their modem connects to the internet. The IP address is a series of numbers that acts as an address online, telling a website where to deliver its data. If, for example, a Hollywood studio wants to find out who downloaded a TV episode illegally, they would try to acquire the user’s IP address then ask an ISP for the name associated with that number.
When asked whether the companies log such information, the responses from the internet services providers varied considerably.
Jason Laszlo, a representative from Bell, said via email that the company collects and stores information about the URLs customers visit “for operational and service related reasons, such as monitoring network quality or diagnosing problems.
“URL information varies, but would include date, time and domain.

Switched from Rogers to Teksavvy.

I wanted to share my experience.
Switched from Rogers to Teksavvy.

Experience was horrible so far, but we do have a solution. (scroll to bottom)

With Rogers - everything worked. Time capsule worked automatically with the cable modem.

Switched to Teksavvy. Cheaper and Rogers wasnt willing to offer more usage. Went through retention dept and the most they offered was 20% off - but with their usage caps, it made sense to go to Teksavvy with their 300 gb limit.

Bell Sympatico Black List - Net neutrality

Net neutrality? What’s that?
Throwing up its metaphorical hands in horror, it claims it would never dream of doing such a thing —- it’s just kinda, well, you know, delaying things a teensy bit.
Nothing to get upset about.
Members of the Coalition and top Net scholars don’t agree, however. And to make their position unmistakably clear, they’ve filed a class action demanding the US Federal Communications Commission fine Comcast $195,000 for every affected subscriber
“Nobody gave Comcast the right to be an Internet gatekeeper,” says Marvin Ammori, general counsel of Free Press and co-author of the complaint. “And there is nothing reasonable about telling users which Internet services they can and can’t use.”
But Comcast isn’t the only villain in the piece, and the US isn’t the only country where The Biggies have decided they can do whatever they want and get away with it, a la the movie and music cartels.
In the States, users have people trying to look after their rights and interests, but there’s no one doing that in Canada.

Bell Sympatico Throttles Internet Access

Bell Sympatico Throttles Internet Access

Bell Sympatico, Canada's largest Internet Service Provider (ISP) has admitted in November 2007 that it "purposely" slows down its high-speed DSL, especially for torrents. This is despite them not telling customers. This video is a customers story.

TekSavvy customers illegal downloading copyright

TekSavvy illegal downloading: Judge awards more time to warn clients

Hundreds of Ontario Internet subscribers could soon face the choice of bowing to the settlement demands of a California film studio or incurring expensive legal fees for a court battle.

In its lawsuit, Los Angeles-based Voltage Pictures LLC, best known for The Hurt Locker movie, is seeking damages related to alleged copyright infringement by hundreds of Jane and John Does, who it says were involved in unauthorized copying and distributing of its movies.

    The customers are faced with a terrible dilemma of either paying the settlement demand or risking being sued and incurring the legal cost of fighting

Best Internet Provider In Ontario Canada

London, ON
$30 per month
"Fast and stable"
"None so far"
"This is one of the best, same as used to be."

Since I don't use that much bandwidth I joined the one with 200GB cap...transfered from Execulink on 31/12/2009 was smooth....I started with Teksavvy in the New Year

Will soon switch my land line to them soon, since I already uses their internet and LongDistance service.

Bell Sympatico and Switched Internet Providers

$60 per month
about 9 days
Bell Canada
"Great Speed so far, Great Value, Friendly Support, Etc"
"A few initial setup delays"
"I just had my line set up not too long ago and its good so far!"

The initial process of Teksavvy seemed pretty easy. We set it up on a certain date and expected it at a certain date. That wasn't the complete case.

Due to no fault to Teksavvy though, I had to get lines installed by Bell and it was delayed a few times as from Bell's end it seemed to work fine. Once the tech came out here and noticed the problem he said he would have the right things installed within 20-60 minutes, and he did.

The tech support at Teksavvy is great. The reviews on this site are proof of that. The support staff are friendly and even crack the occasional joke here and there.

The speed on our line is solid and so far, no hiccups at all. We were starting to get annoyed about the set up time but that couldn't have been helped, no matter who we had to go with.

We used our own Modem (TP-Link TD-W8920G) and it provides a quick setup option which we just went through pretty easily (with our username and password entered) and it just worked.


Acanac History and Values

Acanac is one of Canada's largest independent ISP's. We are currently servicing over 70,000 clients and are still growing. Acanac has grown to this size in just a little over 4 years. We have established a leadership position in the industry by providing clients with affordable and reliable service to both Residential and Business users.

Why have we succeeded when so many have failed?

Acanac's core value is to make sure that you the customer is served with
the utmost respect and professionalism. This is the reason that we are one
of the few companies that offer an unconditional money back guarantee. That's why we have invested heavily in hardware, and facilities. This ensures that you, the client is up and running on 24 hours a day seven days a week.


Acanac  is privately-owned and and is 100% Canadian.  Between the years 2004 and 2009 over 3 of  Canada's largest independent ISP firms filed bankruptcy or were sold off. Acanac on the other hand has expanded and launched new data centers and aquired over 70,000 clients.   Acanac  has also added an additional 60 staff members to meet our triple digit growth.

30 Day Money Back Guarantee
We pride ourselves on getting things done right. That doesn’t mean we’re perfect, but when we make mistakes we fix them.
If we can't fix them to your liking and you're not 100% satisfied with
your purchase of Acanac's High Speed Internet Service you may cancel the service within 30 days of activation. We will offer you a complete refund of the fees and taxes you paid for the service.

Don't Just Take Our Word
Please visit the Acanac community for an unbiased opinion of our company.

TEKSAVVY - Greater Toronto Area was with the Rogers Express and Extreme packages

 $45 per month
 about 5 days
 Bell Canada
 "Truly Unlimited Package, Amazing Customer Service and No Hidden Fees"
 "Package speeds (same with all DSL resellers)"
 "Great ISP, Can't recommend them enough!

After having been with Rogers for 8 years in the Greater Toronto Area (and being used to the Rogers "Express" & "Extreme" packages), I moved to a non-Rogers serviced area west of Ottawa in 2006. For 2 years, I fought with serious line quality issues, amplification via load-coils, a ~24,000-foot copper loop length (copper to this CO and then copper from this CO to the next town CO 6 KM away) and MultiLink PPP via 4x 56K modems.

Over the last 18 months, I've been through the fixed wireless gamut, first with Storm Wireless (which worked well minus the occasional disconnect and an antenna failure), but was subsequently bought out by Barrett Xplornet (who replaced all the customer premise equipment with Motorola 3.5 GHz gear). For the last 9 months, I have been fraught with rage and frustration at the blatant disregard that Xplornet has had for their service quality and provisioning. Four service tech visits (including a level 3 and two independent install vendors), two antenna changes, two botched installs, multiple escalations later and $65 a month down the drain and still I was no closer to achieving any semblance of service.

Why I Cancelled with Rogers and Sympatico

30$ per month
about 5 days
"Friendly, incredibly helpful, and extremely knowledgeable staff."
"By far the best ISP I've ever dealt with for both business and home service."

I've been using a 6 mb line at home for about 3 years now (less than $40 month for Dry DSL) and 2 years at work where we have 4 lines with static IPs in place for $75 per line- less than the cost of a single 3 mb line with our old provider. Unbelievable value. I'm using Speedtouch 516's in on all lines.

They let you use the lines however you see fit with whatever geeky services you want to run, such as running a web server over the line. We've never had unscheduled downtime at my workplace, unlike our previous 'big league' ISP where we were down about 1 day per quarter. Same goes for my home service.

I've personally used Rogers and Sympatico for my home service, and dealt with several other ISPs for business use, and I had issues with all of them involving the quality of their service and tech support. None of them hold a candle to TekSavvy. I can't recommend this company enough!

Best Internet Service Provider I've used so far

$51 per month (month by month)
about 1 days
Bell Canada
"Smooth browsing ;)"
"None so far"
"Best ISP I've used so far"

Currently subscribed to Unlimited Package ($39.95) with static IP ($4) and /30 subnet ($5).

The DSL service is excellent and there is nothing to complain about.
The ordering process was smooth, got my login couple days before the date I asked for.

I require a monthly invoice and it was a bit bumpy to get TSI to send it to me every month without me reminding them. That has been resolved however and invoices are sent on monthly basis automatically now.

The static IP should be free or cheaper for those who order a subnet in my opinion (you can't have subnet without static IP).